El Dorado Reserve 15 YO Guyana 750ml

15 Year El Dorado Is the best rum every made. Makes a great gift to.

This rum is the best ever & was delivered in the best packaging from any online distributor that I've used yet.
That being said, your customer service is the worst!
Almost immediately, I sent a message to you through the link provided on my order that I wanted to cancel thaw order( I had wanted to change iit, but I couldn't find an option to do that). 4 days later I called your customer service to confirm that the order was canceled before I re-ordered, but I was told that it had already shipped??
A week later I received an email that it had shipped, but then I was receiving emails saying that it was still being packaged.
I tried numerous times to reach you to find out what was going on, but it seemed like the answers were computer generated
I was getting ready to cancel payment when it arrived, but what a pleasant surprise.
I will order from you again, but please get your act together.
Thank you.

One of the best !!!

Enjoyed the great service and delivery to my doorstep. The communication with the store was fine and the product arrived in about a weeks time. Fair pricing too.
Thank you Wine Chateau!

Excellent product, as always. My type of rum - dark, smooth and a bit on the sweet side without spices being overwhelming.
It does take a while to ship the product - mine took 2 weeks to get it shipped plus 2-3 days for actual delivery. As long as you plan ahead and don't need it tomorrow, it's worth it.

Tastes more like whiskey than rum.

Great selection and quick shipping

Hands down the best rum I have ever tasted!

I purchased a bottle of El Dorado Rum 15 Year for a Christmas Gift and was really disappointed with my purchase. The box arrived damaged, dirty and torn - this could not have happened in transit - it was packed that way - I could not gift it like that and ended up having to get another gift - tried to reach customer service many times - still waiting for a response. Last time I order from this store.

Very smooth and not to sweet. nice flavors coming through make this one a nice sipper or neat. Would buy this again.