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- delivery service
Communication was excellent from Wine Chateau but I had to initiate all of them as to the progress of my order. It was close to two months before receiving my order. I accepted a one month delay due to the pandemic but another month to get it was troublesome. However, the lack of updates from Wine Chateau was the most frustrating part of my experience. The delivery service in my area did not notify me when the package would arrive but was told differently from Wine Chateau. It package just appeared.